Legal

Privacy Policy

Last Updated: June 2026

1. Who we are

Product: WithYou

Operator: No Full Stop. WithYou is a No Full Stop venture, operated by No Full Stop.

Data Controller: No Full Stop

Location: United Kingdom

Contact: hello@withyoufitness.co.uk

No Full Stop acts as the data controller for your personal data under applicable data protection laws, including the UK GDPR.

The WithYou service includes this website (withyoufitness.co.uk) and the WithYou mobile application. These are delivered through different technology platforms, but together they form the WithYou service. This Privacy Policy covers the WithYou service as a whole, including the website and the mobile app where applicable.

2. What data we collect

Information you provide

  • Name (if provided)
  • Email address (for account creation)
  • App preferences and settings
  • Custom content such as activity titles

Activity and usage data

  • Activity duration, distance, and timing
  • Interaction with app features
  • Session start and end times

Device and technical data

  • Device type and operating system
  • App version
  • IP address (for security and analytics)
  • Crash and performance data

Location data

  • GPS data during activity tracking, only when enabled by you

Voice messages

  • Audio recordings submitted by supporters via invite links
  • Supporter names (optional, provided by the supporter)

3. How we use your data

  • To provide and operate the WithYou service
  • To track and display your activity
  • To personalise your experience — timing and ordering of supporter messages
  • To improve app performance and features
  • To monitor usage and fix technical issues
  • To ensure safety, security and prevent misuse

We do not use your data for automated decision-making with legal or significant effects.

4. Legal basis for processing

Under UK GDPR, we process your data under the following bases:

  • Contract — to provide the service you have requested
  • Legitimate interests — to improve and secure the app
  • Consent — for location data and optional features

You can withdraw consent at any time through your device or app settings.

5. Sharing your data

We do not sell your personal data.

We may share your data with:

  • Service providers (hosting, analytics, crash reporting)
  • Legal or regulatory authorities, if required by law
  • Successor businesses in the event of a merger or acquisition

All third parties are required to handle your data securely and in line with applicable laws.

6. Data retention

We retain your data only as long as necessary to provide the service, meet legal obligations, and resolve disputes.

You may request deletion of your data at any time. Please see Section 8 for how to do this.

7. Data security

We use appropriate technical and organisational measures to protect your data, including secure storage, access controls, and encryption where appropriate. No system is completely secure, and we cannot guarantee absolute security.

8. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data (including account deletion, which can be initiated from within the app)
  • Restrict or object to processing
  • Data portability, where applicable

To exercise your rights, contact: hello@withyoufitness.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk

9. Location data and permissions

WithYou uses location data only when you actively start an activity and have granted permission through your device. We do not track your location in the background without your knowledge.

10. Voice messages

Voice messages are recorded by supporters through a web link. They are stored securely and associated with your activity. They are not shared with third parties and are only accessible within your WithYou account.

Supporters do not need to create an account. Any name they provide is optional and used only to display who recorded the message to you.

11. Apple App Store privacy

In line with Apple's requirements, we disclose the following in App Store Connect:

  • Data collected includes contact information (email), usage data, location, and audio content
  • Some data (usage, crash data) may be linked to your identity
  • We do not use data to track you across third-party apps or websites

Users who create an account can initiate account deletion from within the app via the Settings screen.

12. Children's privacy

WithYou is not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal data from children without appropriate consent.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or other appropriate means.

14. Contact

For any questions or requests relating to this Privacy Policy:

Email: hello@withyoufitness.co.uk

Company: With You Limited, United Kingdom

For a plain-English explanation of how your data is used, see our Data page.